AIRPORT NAVIGATION CONCEPT

This navigation idea provides personalized direction based on flight information and check-in process through smartwatch.

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This is a self project spinned off from a casual discussion on air travel experience. I discovered an opportunity for digital design to improve the efficiency in airport (read full article here). Below are true experiences of me as a solo traveler in a hurry.

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 Should I keep looking for Sprint or pick a random Security line?

I mapped questions I had at each stage along the journey. The airport's navigation system has all the answers, but they cannot respond to the travelers.

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The solution is a smart assistant that helps the traveler:

  • capture all navigation info available in the airport
  • match the navigation with user's individual case
  • provide direction that is right-on-spot and right-on-time

I chose wearables on purpose for its hands-free interaction when users are carrying luggage. The key of designing for watch faces is arranging elements within a very limited space.

First, I distilled a minimum amount of information.

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Beacon technology is used to display only navigations that the user needs.Even when a destination is out of sight, the user can still be informed of its location.

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Secondly, I explored various solutions for optimal layout:

I designed it as a concept feature by Google Now, because most people will only need this service when traveling; the feature should be integrated in a product that have already been widely adopted for easier conversion. 

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So, what are your thoughts? Have you encountered other issues navigating in the airport and you'd love to discuss? Feel free to contact me about your thoughts on designing for a connected world.